Payment Policy for Lily & Lilac Candle Co.

Effective Date: July 19, 2026

At Lily & Lilac Candle Co., we want your shopping experience to be simple, secure, and enjoyable. We offer safe and convenient payment options to make purchasing your favourite handcrafted candles, wax melts, bath products, and self-care items easy and worry-free.

Accepted Payment Methods

We accept the following payment methods:

• Credit cards (Visa, Mastercard, American Express, where available)
• Debit cards (where supported)
• Digital payment options available through our online checkout
• Other payment methods offered through our trusted payment providers

Available payment options may vary depending on your location and checkout platform.

Secure Payments

Your payment security is important to us. All transactions are processed through secure, trusted payment providers that use industry-standard encryption and security measures to protect your personal and payment information.

Lily & Lilac Candle Co. does not store your complete credit card information. Payment details are securely handled by our third-party payment processors.

Payment Authorization

Payment is required at the time your order is placed. Once your payment has been successfully processed, your order will begin preparation and processing.

If payment cannot be authorized, your order will not be processed until payment has been successfully completed.

Pricing & Taxes

All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

Applicable sales taxes, duties, or fees will be calculated and added during checkout based on your location and current regulations.

Order Confirmation

After completing your purchase, you will receive an order confirmation email containing your order details. Please review your confirmation carefully and contact us as soon as possible if you notice any errors.

Refunds & Payment Adjustments

If a refund is approved according to our Refund Policy, the refund will be issued back to the original payment method used for the purchase. Processing times may vary depending on your payment provider.

Fraud Prevention

To protect our customers and our business, Lily & Lilac Candle Co. reserves the right to review, delay, or cancel orders that appear suspicious or may involve fraudulent activity. If additional verification is required, we may contact you using the information provided at checkout.

Contact Us

If you have any questions regarding payments, orders, or checkout, please contact us:

Lily & Lilac Candle Co.
Email: lilyandlilaccandles@gmail.com
Website: lilyandlilaccandleco.com

Thank you for choosing Lily & Lilac Candle Co. We appreciate your support and are honoured to create handcrafted products that bring comfort, luxury, and relaxation into your home. 💜